Artificial Intelligence Archives - Tech Research Online Mon, 24 Mar 2025 12:02:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://techresearchonline.com/wp-content/uploads/2024/05/favicon.webp Artificial Intelligence Archives - Tech Research Online 32 32 Beijing Backs AI Startup Manus as China Hunts for the Next DeepSeek https://techresearchonline.com/news/beijing-ai-startup-manus/ Fri, 21 Mar 2025 16:59:25 +0000 https://techresearchonline.com/?post_type=news&p=14081 China is fastening its artificial intelligence (AI) plans as Beijing AI startup Manus receives strong backing from local authorities and investors. According to Reuters, the Chinese AI startup registered its AI assistant and made an appearance on state media broadcast on Thursday. This development comes in the wake of China’s increasing interest in developing domestic […]

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China is fastening its artificial intelligence (AI) plans as Beijing AI startup Manus receives strong backing from local authorities and investors. According to Reuters, the Chinese AI startup registered its AI assistant and made an appearance on state media broadcast on Thursday.

This development comes in the wake of China’s increasing interest in developing domestic AI players that can compete on the global stage. After China’s Deepseek AI launched, the Chinese investors are looking for the next domestic AI startup.

Manus emerges at a time when China’s AI investment is on the rise, as the nation is growing its efforts to gain technological independence. With strong backers and government patronage, Manus is one of the leading Chinese AI startups that is concentrating on creating new generative AI models and products.

Some say that the Chinese startup went viral after it claimed to be the world’s first general AI agent. The new AI assistant is capable of making decisions and executing tasks autonomously. It also requires less prompts in comparison to ChatGPT and DeepSeek.

China’s investment in AI startups such as Manus is indicative of a wider strategy to diminish reliance on overseas technologies while fortifying its role as a world leader in the AI race. The Chinese government has made AI innovation a top priority, regarding it as an important driver of future economic and national competitiveness.

AI Startup Manus Gains Momentum as China Eyes the Next DeepSeek

Backed by the government, AI startup Manus is setting itself up as a possible challenger to current AI leaders. Manus specializes in large language models, generative AI tools, and enterprise-level AI solutions. Analysts see Manus poised to tread the success route of DeepSeek AI in China, which made waves globally for its cutting-edge AI products and explosive growth.

Manus’s swift ascent is testament to Beijing’s strategic emphasis on developing a strong AI ecosystem capable of creating global tech leaders. As China strives for its own alternatives to American and European AI titans, startups such as Manus are key to determining China’s AI future.

Competition Intensifies Among Top AI Startups in China

The success of DeepSeek AI in China has inspired a new wave of innovation and competition among top AI startups in China. Companies are running to develop the most advanced AI models, secure strategic partnership and attract significant investment.

The active support of Beijing for the Manus also highlights the government’s commitment to create an environment for AI innovation. This includes favorable policies, funding programs and access to large datasets, which are aimed at accelerating the development of homegrown AI capabilities.

China’s AI Ambitions Gain Strength with Manus

Beijing municipal government on Thursday said the Chinese version of Manus’ previous AI assistant, Monica, has passed the required registration for generative AI apps in China, a crucial regulatory hurdle.

All generative AI apps in China are required to adhere to strict rules to avoid the creation of content that is sensitive or harmful, as defined by the authorities.

In addition, last week, Manus announced a strategic collaboration with the group behind Alibaba’s AI models, solidifying its place in the AI ecosystem.

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India Strengthens AI Skilling and Innovation Under India AI Mission https://techresearchonline.com/news/indiaai-mission-skilling-innovation/ Thu, 20 Mar 2025 17:12:35 +0000 https://techresearchonline.com/?post_type=news&p=14069 India is making a big push in artificial intelligence (AI) with the widening of its AI Mission, which is a national effort to promote AI-driven skilling, education, and innovation. According to DDnews, the Ministry of Electronics & IT announced on Wednesday that it has received 67 applications from startups, researchers and entrepreneurs for building domestic […]

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India is making a big push in artificial intelligence (AI) with the widening of its AI Mission, which is a national effort to promote AI-driven skilling, education, and innovation. According to DDnews, the Ministry of Electronics & IT announced on Wednesday that it has received 67 applications from startups, researchers and entrepreneurs for building domestic AI models

The mission aims to make India a world leader in AI by enabling its youth, startups, and industry to harness advanced AI technologies. With this mission, the government plans to enhance the nation’s AI ecosystem through new policies, training modules, and research opportunities. Recently, Sarvam AI unveiled a Generative AI platform to meet the country’s diverse linguistic needs.

Boosting AI Education Through Specialized Programs

One of the major areas of the focus of India’s AI Mission is the beginning of an AI education program to provide knowledge to students and professionals in India. These programs will provide hands -on training, certificate and real -world project experience to develop a skilled AI workforce

By collaborating with the best-in-class education institutions and leading technology firms, the government intends to include AI modules in the course of school and college. The move is expected to set up a strong talent pipeline that can run India’s developing AI industry.

Driving Innovation in Emerging AI Technologies India

Through the mission, the government is investing in future AI technologies India to drive innovation and research. It will concentrate on key areas such as natural language processing (NLP), computer vision, robotics, and AI-based healthcare and agriculture solutions.

These initiatives are designed to promote startups and research centers in creating AI solutions specific to the challenges and demography of India. The focus on indigenous AI technologies will also serve to lessen reliance on foreign tech giants and promote domestic innovations.

To meet the growing demand of skilled AI professionals, the AI Mission is rolling out AI training Program in India. These programs will target both students and working professionals, offering upskilling opportunities in areas such as machine learning, data science and AI morality.

The training module will be combined with industry requirements, ensuring that the participants are job-taires and are capable of handling real-world AI projects. This initiative will not only promote employment opportunities, but will also strengthen India’s AI talent pool, which will enable the country to compete globally in the AI domain.

The Future of AI in India

With these programs under India’s AI Mission, the future of AI in India is bright. The mission seeks to establish a holistic AI ecosystem that fosters innovation, digital skills, and economic growth.

By emphasizing education, research, and training, India is poised to become a global AI development hub. The application of AI technologies to other sectors such as healthcare, agriculture, education, and manufacturing will further expedite India’s transition to an AI-powered economy.

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Prezent to Expand AI-Powered Slide Deck Tool Market with New $20M Funding https://techresearchonline.com/news/prezent-ai-slide-tool-expansion/ Wed, 19 Mar 2025 17:11:29 +0000 https://techresearchonline.com/?post_type=news&p=14038 Generative AI startup Prezent has raised $20 million to develop and refine its AI models. The startup empowers users to build slide decks. According to TechCrunch, the latest funding will support expansion of the Prezent AI-powered slide deck tool in different use cases and new markets. Bringing AI to Business Communication AI application in generating […]

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Generative AI startup Prezent has raised $20 million to develop and refine its AI models. The startup empowers users to build slide decks. According to TechCrunch, the latest funding will support expansion of the Prezent AI-powered slide deck tool in different use cases and new markets.

Bringing AI to Business Communication

AI application in generating decks in business presentations is one of the areas where the technology can make a difference. Ready-made models tend to be mediocre because they are not designed to understand industry-specific language and vocabulary. Prezent seeks to address this gap.

Founded in 2021, Prezent is based in Los Altos, California, it has a subsidiary in India’s Bengaluru city. The startup was founded by Rajat Mishra, who had worked with McKinsey and Cisco previously. Mishra admits that at a young age, he struggled with speech impediments. This challenge drove his passion for communication technology.

“The idea for Prezent was, wouldn’t it be cool if we could build an AI platform that democratizes business communication and makes everyone a great business communicator?” he said.

Prezent has developed an AI assistant known as Astrid. Users upload documents like PDFs, Excel files, links, and other communication assets to the Prezent platform to give Astrid context about the company.

Prezent’s AI slide design automatically uses the content to generate presentations. Users can include specific terms, team abbreviations, and any other preferences to customize their presentations.

Leveraging Open-Source AI Models

Prezent AI pitch deck creator utilizes open-source models to improve proprietary data to power its platform. According to Mishra, the startup’s proprietary data includes a dataset that has more than 2 million slide decks.

Prezent also develops AI models based on specific applications. For instance, the startup can develop models that recommend layouts that users can use for specific decks. Prezent offers businesses that have tight timelines and require minimum human effort to polish presentations an expedited service.

Prezent’s AI automation tool for slides converts draft documents into professional grade presentations by leveraging a mix of AI and human reviewers, who include designers and consultants. The service spruces drafts for users overnight. The startup plans to unveil APIs to enable users develop presentations directly from chatbots, search engines, apps, and other platforms.

Unlike OpenAI models , DeepSeek has made its AI models freely accessible on the internet. This allows for modification and redistribution, giving AI startups an opportunity to leverage the technology.

“DeepSeek recently showed us that AI companies don’t need these massive funding rounds to make a big impact any longer,” Mishra said.

Prezent has a workforce of close to 200 employees. Mishra says that 75% of this workforce is based in India and works remotely.

Growing Customer Base

Prezent has been growing its user base gradually over the years. The company already has various users in Europe and is seeking to expand its operations into Southeast Asia in quarter two of this year. Currently, Prezent says it serves about 150 Fortune 2000 companies in the US, mostly targeting companies in the tech and biopharma industries.

Prezent’s latest investment will enable the startup to pursue potential customers in the manufacturing and financial service sectors. The company will also use the all-equity investment to expand to new markets in Japan, Europe, and Singapore.

The new funding is an extension of the Series A funding round that the tech startup launched in 2022. Last year, Prezent reported annual revenues of more than $10 million. The new funding pushes Prezent’s valuation to over $100 million.

The funding round was led by Greycroft. Other investors who participated in the funding round include Zoom Ventures, WestWave, and Emergent Ventures. The funding round attracted new tech investors like Alumni Ventures, True Global Ventures, and Manulife Ventures.

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Tencent Increases AI Spending as Gaming Industry Revenue Pushes Profit Up 90% https://techresearchonline.com/news/tencent-ai-investment-gaming-growth/ Wed, 19 Mar 2025 17:03:35 +0000 https://techresearchonline.com/?post_type=news&p=14035 Chinese company Tencent has reported a 90% increase in its quarter four earnings. The Chinese company’s profits were driven by its advertising and gaming industry revenue, CNBC reported. The tech giant also increased its capital spending in the quarter under review as it focused on AI amid fierce competition from rivals such as Alibaba. Tencent […]

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Chinese company Tencent has reported a 90% increase in its quarter four earnings. The Chinese company’s profits were driven by its advertising and gaming industry revenue, CNBC reported.

The tech giant also increased its capital spending in the quarter under review as it focused on AI amid fierce competition from rivals such as Alibaba. Tencent reported a surge in AI revenues from activities like advertising and cloud computing.

Surpassing Projections

Tencent reported $23.9 billion in quarter four revenue. This was slightly higher than the $23.4 projected by analysts. Profits attributable to equity shareholders also increased slightly to $7.1 billion compared to the expected $6.3 billion.

Tencent is among the world’s largest gaming firms. In quarter four, its revenue from domestic games rose 23% year on year. The tech giant attributed this surge to growth in its user base as more players embraced hit games like Peacekeeper Elite and Honor of Kings. The company recorded a 15% increase in revenue generated outside

Chinese borders. With the local gaming market slowing down due to regulatory and macroeconomic challenges, the company is doubling overseas efforts with games such as Tencent PUBG Mobile. Revenue from the company’s advertising business rose by 17% in the fourth quarter.

Tencent owns the largest messaging app in China, WeChat. The app has 1.38 billion active users per month. The company has been seeking to monetize the platform by advertising products like search and videos.

Focusing on AI

Although Tencent maintains a lead in gaming globally, the tech giant has placed strong focus on establishing itself as an important AI player in China. This focus came with increased spending, pushing Tencent’s 2024 capital expenditure to 76.8 billion yuan compared to the 23.89 billion spent in 2023.

The AI spending was directed to acquisition of graphics processing units and servers. The tech giant has reorganized its teams and expects the increased spending to facilitate growth.

“Starting a few months ago, we have reorganised our AI teams to sharpen focus on both fast product innovation and deep model research, increased our AI-related capital expenditures, and increased our research and development and marketing efforts for our AI-native products. We believe these stepped-up investments will generate ongoing returns via uplifting productivity in our advertising business and longevity of our games, as well as longer term value from accelerated consumer usage of our AI applications and enterprise adoption of our AI services,” Tencent said.

Investors are waiting to see how Tencent will monetize AI investments on customer-facing platforms like WeChat.

Tencent AI Models

Tencent has developed various AI models for its own use over the last two years. The tech giant has an inhouse AI bot called Yuanbao. This chatbot is based on DeepSeek’s R1 model as well as the company’s Hunyuan foundational model.

Tencent is looking to integrate DeepSeek’s technology in its Chinese products including the search feature on its WeChat messaging app. The recent AI push reflects the current competition among Chinese tech companies. The competition has been triggered by DeepSeek’s highly efficient AI model launched earlier this year. Since then, companies like Baidu and Alibaba have been releasing AI updates at a much faster rate.

This past weekend, Baidu introduced two AI models, one being a new reasoning model. Alibaba also unveiled an update of its AI assistant that is powered by its reasoning model, its Qwen AI last week. Tencent also revealed Hunyuan3D 2.0 model. This AI model can convert images and text into 3D graphics.
The company had also launched an AI-powered chatbot Turbo S to respond to user queries fast. The company says that AI is facilitating product improvements across the company. For instance, the technology has driven its advertising business growth. The company also said that revenue from Tencent’s AI cloud computing unit doubled in 2024. The business is housed in its fintech and business service decision, which recorded a 3% growth in quarter four.

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Nvidia Shares Slip After Unveiling Next-Gen AI Chips at GTC 2024 https://techresearchonline.com/news/nvidia-ai-chip-decline/ Wed, 19 Mar 2025 16:43:24 +0000 https://techresearchonline.com/?post_type=news&p=14029 Nvidia experienced a setback as its shares fell by 3% after the new AI chip announcement. According to Yahoo Finance, the tech giant revealed its next-generation AI chip at its annual GTC event in San Jose on Tuesday, highlighting its capabilities in robotics and autonomous vehicle development. Despite great expectations for its new AI chip […]

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Nvidia experienced a setback as its shares fell by 3% after the new AI chip announcement. According to Yahoo Finance, the tech giant revealed its next-generation AI chip at its annual GTC event in San Jose on Tuesday, highlighting its capabilities in robotics and autonomous vehicle development.

Despite great expectations for its new AI chip models, the market responded in a cautious way due to Trump’s tariffs which led to an unexpected fall in Nvidia’s stocks. The announcement, which was meant to highlight Nvidia’s ongoing leadership in AI hardware, triggered mixed reactions from investors and analysts.

The new chip is a key successor to Nvidia’s Blackwell chips which is set to begin its shipment in 2025. The new upgraded chip can handle more tasks in the same amount of time. This new upgrade will help the providers generate 50 times more revenue in comparison to its predecessor Hopper GPU. CEO Jensen Huang said, “We designed Blackwell Ultra for this moment — it’s a single versatile platform that can easily and efficiently do pretraining, post-training, and reasoning AI inference.”

AI Market Impact on Nvidia and Investor Concerns

The AI market impact on Nvidia was quick as news spread across trading floors. Although Nvidia is still a top player in AI hardware, the launch of new chips stirred concerns about future market dynamics and competitive pressures. In February 2025, when Nvidia announced tighter Q4 profits which made Wall Street skeptical in spite of the company’s AI growth.

Analysts cited competitors catching up fast and having the potential to threaten Nvidia’s commanding lead. Josh Gilbert, a market analyst at eToro Australia said, “Investors may see that as an opportunity, particularly with its valuation remaining attractive on the backdrop of ongoing growth.”

In addition, with global economic instability and increasing tech regulation, investor sentiment suffered, manifesting in the performance of the stock. The market response highlights how closely the movement of Nvidia’s stock is linked to developments in the AI industry and investor sentiment.

Stock Market Trends Reflect Volatility in AI Sector

The recent drop in Nvidia’s shares also points to broader stock market trends affecting tech businesses engaged in AI research. With AI waves riding high, Nvidia’s supplier Ibiden plans for a faster expansion to meet the growing demand.

The decline in Nvidia stocks comes as a reminder of the volatility that characterizes the AI space, with sudden technology changes and strong competition likely to affect market valuations rapidly. Investors are keenly observing as the industry keeps evolving, weighing the optimism regarding the future of AI against fear of risk.

A Challenging Phase Ahead for Nvidia

The Nvidia New AI chip announcement was meant to solidify the company’s position in the market. But the resultant effect of the immediate AI market effect on Nvidia and the subsequent Nvidia stock drop shows the intricacies involved in Nvidia’s continued leadership.

Although the Nvidia stock forecast suggests a possible recovery, overall share market trends indicate further volatility. The performance of Nvidia in the next couple of months will greatly rely on how well it manages competitive forces, economic headwinds, and market expectations in the fickle AI arena.

At the event, Jensen Huang talked about AI and AI agents, saying, “In the last 2 to 3 years, a major breakthrough happened, a fundamental advance in artificial intelligence happened. We call it agentic AI. It can reason about how to answer or how to solve a problem.”

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3+ Stakeholder Tools Driving AI Transformation https://techresearchonline.com/moveworks/3-stakeholder-tools-driving-ai-transformation/ Wed, 19 Mar 2025 14:43:31 +0000 https://techresearchonline.com/?p=14006 Searching for answers shouldn’t feel like searching for a needle in a haystack. Employees waste valuable time navigating hundreds of applications and knowledge systems to find the information they’re looking for, leading to frustration and inefficiency. AI agents can change this by instantly delivering the answers users need, identifying knowledge gaps through data analysis, and creating fresh, relevant content to keep your knowledge base up-to-date.

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WEBINAR

3+ Stakeholder Tools Driving AI
Transformation

date Wednesday, April 02, 2025

date 9:00 am PT/12:00 pm ET

Searching for answers shouldn’t feel like searching for a needle in a haystack. Employees waste valuable time navigating hundreds of applications and knowledge systems to find the information they’re looking for, leading to frustration and inefficiency. AI agents can change this by instantly delivering the answers users need, identifying knowledge gaps through data analysis, and creating fresh, relevant content to keep your knowledge base up-to-date.

Join this webinar, where we’ll demonstrate how AI can transform knowledge management and self-support service with critical stakeholder tools.

In this session, you’ll see how to:

  • Leverage AI to personalize knowledge delivery to drive employee self-service adoption
  • Proactively fill knowledge gaps before they impact your workforce
  • Set up an AI Assistant, including adding connecting to external knowledge sources or adding new languages
  • Monitor and optimize an AI Assistant’s performance to deliver on business metrics
  • Turn analytics about common employee issues into the foundation of knowledge articles

Discover how AI stakeholder tools can drive innovation, enhance resources, and unlock new levels of productivity for your workforce.

Speakers:

Mandira Chawla

Product Marketing
Manager, Moveworks

Adelina Richards-Kessler

Solutions Engineer,
Moveworks

Register Now

Register Now

[contact-form-7]

About Us

At Moveworks, we are dedicated to enhancing the employee experience with cutting-edge AI technology. Founded in 2016, our mission is to empower every team member by providing a single platform where they can easily access information, take action, and automate tasks across all enterprise systems. By streamlining processes and enabling support teams to focus on high-impact work, we strive to create a more efficient, productive, and seamless work environment for all.

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How ManTech is Transforming IT and HR Support with Agentic AI https://techresearchonline.com/moveworks/how-mantech-is-transforming-it-and-hr-support-with-agentic-ai/ Wed, 19 Mar 2025 14:38:43 +0000 https://techresearchonline.com/?p=14019 Support for a globally dispersed workforce—especially in highly regulated data environments—must clear a high bar. Employees need instant access to information, and IT and HR teams must scale support without increasing costs or relaxing security posture.

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WEBINAR

How ManTech is Transforming IT and HR
Support with Agentic AI

date Wednesday, April 30, 2025

date 9:00 am PT/12:00 pm ET

Support for a globally dispersed workforce—especially in highly regulated data environments—must clear a high bar. Employees need instant access to information, and IT and HR teams must scale support without increasing costs or relaxing security posture.

ManTech, a leader in providing technology services and solutions to the U.S. federal government, launched Ask ManTech, an AI-powered assistant designed to automate 90% of Tier 1 requests. By using AI as the “global front door” for IT and HR, they’ve transformed how employees get help—reducing wait times, improving self-service, and breaking through adoption barriers, even in secure environments.

Join Brian Shrift, Executive Director of the Office of the CIO at ManTech, to hear how his team is leveraging AI to drive efficiency, improve the employee experience, and scale AI support.

In this webinar, you’ll learn:

  • How ManTech automated Tier 1 support with AI assistant
  • Strategies for driving AI adoption across a highly-regulated workforce
  • How AI enhances knowledge access for IT, HR, and beyond
  • The impact of AI on employee experience and operational efficiency

Don’t miss this inside look at ManTech’s AI operation—register now!

Speakers:

Brian Shrift

Executive Director of
the Office of the CIO,
ManTech

Register Now

Register Now

[contact-form-7]

About Us

At Moveworks, we are dedicated to enhancing the employee experience with cutting-edge AI technology. Founded in 2016, our mission is to empower every team member by providing a single platform where they can easily access information, take action, and automate tasks across all enterprise systems. By streamlining processes and enabling support teams to focus on high-impact work, we strive to create a more efficient, productive, and seamless work environment for all.

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The Role of AI in Customer Service https://techresearchonline.com/cequens/the-role-of-ai-in-customer-service/ Wed, 19 Mar 2025 11:57:33 +0000 https://techresearchonline.com/?p=13997 In this joint report by CEQUENS and Martech Vibe, results reveal that AI is no longer just the future of customer service (CS) in the Middle East—it is the present, setting new benchmarks for innovation and excellence. CS teams are leading the charge in AI adoption, embracing the technology with remarkable enthusiasm. However, while significant progress has been made, the journey is far from over. 

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The Role of AI in Customer
Service

In this joint report by CEQUENS and Martech Vibe, results reveal that AI is no longer just the future of customer service (CS) in the Middle East—it is the present, setting new benchmarks for innovation and excellence. CS teams are leading the charge in AI adoption, embracing the technology with remarkable enthusiasm. However, while significant progress has been made, the journey is far from over.

The industry is now entering the second phase of AI adoption, characterized by more complex and ambitious use cases. This evolution will focus on advanced data analytics that interpret customer emotions and the development of a seamless, AI-driven omnichannel strategy. However, despite AI’s potential, businesses still struggle to unlock deep, actionable insights from customer data.

The true measure of success in this next phase will be the secure, efficient, and effective integration of AI into customer service operations. Organizations must ensure that AI-driven solutions foster trust, reliability, and cross-functional growth while aligning with evolving customer expectations.

By leveraging AI responsibly and strategically, businesses can redefine customer experiences, making interactions more intelligent, intuitive, and impactful across all touchpoints.

Download the e-book today to learn about the future of CS in an AI-powered world. 

Download the eBook

Download the eBook

[contact-form-7]

About CEQUENS

CEQUENS is a global AI-powered customer engagement solutions provider, empowering businesses to connect with their audiences seamlessly and securely. Offering scalable solutions backed by 700+ global carrier connections and 85+ networks worldwide, CEQUENS’ innovative APIs, competitive payment options, and 24/7 support ensure reliable communication at scale.

Committed to excellence, the company is certified in ISO 27001, ISO 22301, ISO 9001, SOC 2 Type II, and PCI DSS and is continuously recognized for industry leadership. To date, CEQUENS has been named a Major Player in the IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment and a Top 10 Vendor to Watch in ROCCO’s “The 25 Report” (2025). In 2024, CEQUENS also earned laudable report mentions from Juniper Research, ROCCO, and Omdia.

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Future Proofing Customer Engagement with CEQUENS Omni-Channel Chat  https://techresearchonline.com/cequens/future-proofing-customer-engagement-with-cequens-omni-channel-chat/ Wed, 19 Mar 2025 11:56:08 +0000 https://techresearchonline.com/?p=13992 Unlock the power of seamless customer engagement with CEQUENS Omni-Channel Chat. In today’s fast-paced digital world, businesses face the challenge of fragmented communication across multiple platforms. This e-book provides the key to overcoming these hurdles, offering a unified approach that enhances customer interactions effortlessly. 

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Future Proofing Customer
Engagement with CEQUENS
Omni-Channel Chat

Unlock the power of seamless customer engagement with CEQUENS Omni-Channel Chat. In today’s fast-paced digital world, businesses face the challenge of fragmented communication across multiple platforms. This e-book provides the key to overcoming these hurdles, offering a unified approach that enhances customer interactions effortlessly.

With CEQUENS Omni-Channel Chat, businesses can streamline conversations across various channels—WhatsApp, SMS, email, social media, and more—through a single, intuitive platform. Say goodbye to disjointed interactions and hello to personalized, consistent, and efficient communication that strengthens customer relationships.

Inside this e-book, you’ll find actionable insights to improve engagement, reduce response times, and create meaningful connections. Learn how to integrate multiple touchpoints into a seamless experience, ensuring customers receive timely and relevant support. Whether you’re in retail, finance, healthcare, or any customer-centric industry, this guide empowers you to elevate your communication strategy.

Take the first step toward smarter, more connected interactions.

Download the e-book today and transform the way you engage with your customers. 

Download the report

Download the report

[contact-form-7]

About CEQUENS

CEQUENS is a global AI-powered customer engagement solutions provider, empowering businesses to connect with their audiences seamlessly and securely. Offering scalable solutions backed by 700+ global carrier connections and 85+ networks worldwide, CEQUENS’ innovative APIs, competitive payment options, and 24/7 support ensure reliable communication at scale.

Committed to excellence, the company is certified in ISO 27001, ISO 22301, ISO 9001, SOC 2 Type II, and PCI DSS and is continuously recognized for industry leadership. To date, CEQUENS has been named a Major Player in the IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment and a Top 10 Vendor to Watch in ROCCO’s “The 25 Report” (2025). In 2024, CEQUENS also earned laudable report mentions from Juniper Research, ROCCO, and Omdia.

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Unveiling Customer-Centric Retail Insights and Recommendations https://techresearchonline.com/cequens/unveiling-customer-centric-retail-insights-and-recommendations/ Wed, 19 Mar 2025 11:54:14 +0000 https://techresearchonline.com/?p=13979 The results are in from our CEQUENS Sales Season survey! With hundreds of participants from across the region, the findings highlight a strong demand for simplicity in both communication and customer experience (CX).

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Unveiling Customer-Centric Retail
Insights and Recommendations

The results are in from our CEQUENS Sales Season survey! With hundreds of participants from across the region, the findings highlight a strong demand for simplicity in both communication and customer experience (CX).

One of the key takeaways is the growing need for businesses to rethink how they engage with customers. CEQUENS’s poll results indicate that today’s consumers prioritize authenticity and transparency, making these elements crucial for brands aiming to build lasting relationships.

The survey also reveals a major opportunity for businesses to reconnect with their audiences amid evolving consumer behaviors. Notably, the region has seen a surge in Online-to-Offline (O2O) commerce, driving increased demand for seamless omnichannel integration and value-driven perks. This shift underscores the importance of creating a frictionless experience across digital and physical touchpoints.

Ultimately, this report serves as a valuable resource for both online and offline retailers, offering insights that can shape effective strategies for customer retention and sales growth. In an increasingly competitive retail landscape, businesses that embrace these evolving trends and prioritize customer-centric experiences will be better positioned to thrive.

Download the report to delve deeper into these insights and explore actionable strategies for success! 

Download the report

Download the report

[contact-form-7]

About CEQUENS

CEQUENS is a global AI-powered customer engagement solutions provider, empowering businesses to connect with their audiences seamlessly and securely. Offering scalable solutions backed by 700+ global carrier connections and 85+ networks worldwide, CEQUENS’ innovative APIs, competitive payment options, and 24/7 support ensure reliable communication at scale.

Committed to excellence, the company is certified in ISO 27001, ISO 22301, ISO 9001, SOC 2 Type II, and PCI DSS and is continuously recognized for industry leadership. To date, CEQUENS has been named a Major Player in the IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment and a Top 10 Vendor to Watch in ROCCO’s “The 25 Report” (2025). In 2024, CEQUENS also earned laudable report mentions from Juniper Research, ROCCO, and Omdia.

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Indian Generative AI Company Sarvam AI Unveils Full-Stack GenAI Platform for Multilingual Users https://techresearchonline.com/news/sarvam-ai-generative-ai-platform/ Tue, 18 Mar 2025 15:36:39 +0000 https://techresearchonline.com/?post_type=news&p=13976 In a groundbreaking development for the Indian technology landscape, Sarvam AI is making headlines as it works towards developing India’s first homegrown generative AI. According to Business Today. This Bangalore-based startup is setting ambitious goals to develop an AI model to meet the country’s diverse linguistic needs. Founded by Dr. Vivek Raghavan and Dr. Pratyush […]

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In a groundbreaking development for the Indian technology landscape, Sarvam AI is making headlines as it works towards developing India’s first homegrown generative AI. According to Business Today.

This Bangalore-based startup is setting ambitious goals to develop an AI model to meet the country’s diverse linguistic needs. Founded by Dr. Vivek Raghavan and Dr. Pratyush Kumar, Sarvam focuses on AI technology that represents India’s cultural and language diversity.

Global investors quickly recognized the potential of Sarvam AI. The startup raised a Series A investment of $41 million in December 2023, led by Lightspeed, and with participation from Peak XV Partners and Khosla Ventures. This investment propelled Sarvam AI to become among India’s top AI startups, reinforcing its ability to construct population-scale AI solutions tailored to India’s multi-linguistic richness.

By 2024, Sarvam AI launched a full-stack Generative AI platform with five major products — Sarvam Agents, Sarvam 2B, Shuka 1.0, Sarvam Models, and A1. The products were created to promote the adoption of AI in Indian languages and increase accessibility across the nation.

Sarvam AI Leads the Charge in Open-Source AI Models in India

Being one of the new AI startups in India, Sarvam AI is dedicated to fostering transparency and access to artificial intelligence. Among its initiatives is developing open-source AI models in India. Through its open-source strategy, the startup seeks to create a collaborative system where researchers, developers, and institutions can contribute and gain from these AI developments.

Global investors quickly recognized the potential of Sarvam AI. The startup raised a Series A investment of $41 million in December 2023, led by Lightspeed, and joined by Peak XV Partners and Khosla Ventures. This investment propelled Sarvam AI to being among India’s top AI startups, reinforcing its ability to construct population-scale AI solutions tailored to India’s linguistic diversity.

By 2024, Sarvam AI launched a full-stack Generative AI platform with five major products— Sarvam Agents, Sarvam 2B, Shuka 1.0, Sarvam Models, and A1. The products were created to promote the adoption of AI in Indian languages and increase accessibility across the nation.

The Rise of Indian Generative AI Companies

The emergence of Sarvam AI indicates a new era for AI development in the country. As an Indian generative AI company, Sarvam AI is set to play an important role in shaping the future of AI in India. Its effort to create India’s first homegrown generative AI pushes the country’s broad digital transformation goals and self-sufficiency in state-of-the-art technologies.

The generative AI sector is growing at a rapid rate globally, and Sarvam AI’s initiative positions it as a serious contender in India’s AI landscape. By focusing on local languages and cultural nuances, Sarvam AI is ensuring that the benefits of generative AI reach every corner of the country, from urban hubs to rural lands.

Sarvam AI Driving India’s Generative AI Revolution

Sarvam AI’s vision for the creation of India’s first homegrown generative AI reflects the growing ambition within the Indian technology sector. As an AI startup in India, it is setting an example for other companies, proving that world-class AI innovation can emerge from India.

By developing the open-source AI models in India, Sarvam AI is not only creating technology, but also strengthening the developer community and promoting the spirit of cooperation. Its journey confirms the ability of an Indian generative AI company to lead the next wave of AI-driven transformation, which makes AI accessible and relevant to every Indian in every language.

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Baidu Shares Jump 10% After Launching Free AI Models to Boost Market Position https://techresearchonline.com/news/baidu-launches-free-ai-models/ Tue, 18 Mar 2025 14:50:39 +0000 https://techresearchonline.com/?post_type=news&p=13972 BAIDU launched a free AI model on Sunday for an aggressive push in the AI space and to strengthen its position in the global market. According to CNBC, the shares of the Chinese tech giant rose to 10.7% on Tuesday, 18th March 2025. Baidu launched a new AI model on Sunday and an upgraded ERNIE […]

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BAIDU launched a free AI model on Sunday for an aggressive push in the AI space and to strengthen its position in the global market. According to CNBC, the shares of the Chinese tech giant rose to 10.7% on Tuesday, 18th March 2025. Baidu launched a new AI model on Sunday and an upgraded ERNIE AI model.

The market positively responded to this development, in which Baidu’s stock growth became a trending topic among investors and analysts. This boom reflects Baidu’s growing confidence in the ability to innovate and capitalize the AI industry.

Kai Wang, a senior equity analyst for Morningstar said the stock jump is a “delayed reaction” to the newly launched AI models. He said, “The stock also hasn’t gotten as much love as the other hyperscalers but still it’s a platform that stands to benefit from greater AI demand since enterprises will need someone to help them with hosting, scaling, and computing power.”

Baidu ERNIE 4.5 Leads the AI Innovation Wave

Central to Baidu’s recent AI developments is the launch of the ERNIE 4.5 model, the most sophisticated iteration of its generative AI system. ERNIE 4.5 features better reasoning ability, more accurate responses, and the capacity to perform intricate tasks with human-level precision.

By adding ERNIE 4.5 to its product line and offering these models free of cost, Baidu hopes to entice developers, companies, and researchers across the globe. The slow release of new free-to-use AI models by other international rivals further increases the importance of this move by Baidu, providing the company with a strategic advantage in the rapidly emerging competitive AI market.

Baidu said on Sunday, “ERNIE X1 earning model delivers performance on par with DeepSeek R1 at only half the price and has stronger understanding, planning, reflection, and evolution capabilities.”

Investor Confidence Grows as Baidu Shares Rise

Baidu’s strategic decision to offer advanced AI models for free is already yielding returns in terms of market performance. Baidu’s stock surge as investors see this as a major opportunity for the company to consolidate its AI leadership and fuel future revenue growth. The 10% increase in stock value reflects the market’s positive perception of Baidu’s AI-based strategy.

The move also comes amid a rush among global tech giants to introduce their own generative AI models. The company’s initiative not only enhances its market reputation but also puts it in the lead in the AI race, especially in Asia. In recent times, Baidu has partnered with Tesla to improve FSD performance in China.

A Bold Step for Baidu in the AI Race

By launching free AI models, Baidu has once again showcased its innovative capabilities. The introduction of ERNIE 4.5 and the promise of latest AI advancements are a milestone achievement, showing Baidu’s preparedness to compete on the international stage. The Chinese AI stocks have surged recently, as players like Alibaba launch their own AI models

According to Wei Sun, principal AI analyst at Counterpoint Research, “Baidu’s competitiveness hinges on whether its new models truly deliver on the promised performance and cost advantages.”

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